Majestic Goa takes pride in being completely transparent with our members. Here is a comprehensive list of fees for certain scenarios after you have created your reservation.

CancellationCancellation made more than 48 hours before booking start: 25%
Cancellation made within 24hrs of booking start: 0% of Booking Fee (whichever is greater) 
Cancellation made after booking start: No Refund 
(Cancellation refund will be done through the original payment method within 7- 10 business days)
Reschedule before start #Modifications made more than 24hrs before booking start: 0% from bill amount
Extension post start #For Doorstep Bookings: Extension within 2 hours of Bookings End time will lead to cancellation of Doorstep Collection. No refunds applicable
Shortening post startNo charges or refunds applicable
Shortening/Rescheduling within 24hrs of booking start or booking end.Customers will not be able to change booking start time or shorten the booking end time. No refunds will be applicable. Although Customers can anytime extend the booking.
Late ReturnLate return would be charged at full day Rental.
Pricing plan changeNo change on booking on pricing.
Free KilometresUnlimited km within Goa.
Minimum DurationThe minimum booking duration for which the prices will be charged is 2 calendar days.
DiscountsDiscount is applicable only on trips of a duration equal or greater than 2 calendar days at the time of booking. Discount is applicable only on the booking fee (excluding refundable deposit, if any) paid in advance to book the car. Discount will not be applicable on blackout days.
Fuel PolicyIn case of No Fuel bookings, the vehicle should be returned by the Member, upon the completion of the booking, with fuel at the same level as at the start of the booking. 
If the Vehicle is returned with lesser fuel than the fuel level at the start of the trip then Refuelling penalty will be applicable. 
No refund will be applicable if car is returned with excess fuel
Speed GovernorThe Vehicle may be enabled with speed governor in compliance with the applicable Government regulations, that limits speed of the Vehicle upto 80 km/h. 
Breakdown of vehicle1. The Member shall be responsible for the costs related to the repair, recovery, and loss of use of any Majestic Goa vehicle resulting from any of the foregoing, up to the current damage fee, as set forth in the Fee Policy / Rate Schedule. 
2. Where the Member is not responsible for the breakdown of the Majestic Goa vehicle, Majestic Goa shall refund an amount equal to the cost of the unused hours of such booking. Further, Majestic Goa shall not be liable for any further costs borne by the Member as a consequence of the breakdown of the Majestic Goa vehicle
Usage of Majestic Goa/ Driving CreditsCustomers will be able to use Driving credits upto 500 points of Booking amount after adjustment for discounts (excluding refundable deposit, if any) or upto 5,000 whichever is lesser

Note: 

  • Handover pursuant to the original booking, extensions and modifications are subject to availability of the vehicle.  
    You are liable for free Km within Goa. 
  • All Refunds made shall be through the original payment account only within 7-10 working days. 
    Majestic Goa reserves the right to charge a fee for specific pre-defined accessories. 

    Also, a list of penalties that can be levied if members violate certain Majestic Goa community rules.
Returning the vehicle to the wrong locationINR 1,000 + Full day fee for use of the vehicle + Full late fee until the vehicle is returned to the correct location
Traffic and Parking violationsFull payment of fines + INR 500 per 30 days late in payment
No ShowBookings would stand cancelled if after 4 hours of booking start time the customer still doesn’t show up. 
No refunds would be applicable
Over speeding >= 100km/hrINR 2500 (over and above any government fines that may have been levied) 
Expulsion from Majestic Goa if over speeding occurs in two bookings
SmokingINR 1,000 + applicable damage costs related to interiors
Wrong FuellingThe member will be liable for the full cost of damage to the vehicle + miscellaneous expenses arising out of the damages. 
Recommendation Majestic Goa would recommend that the member consult the RC Documents of the rented vehicle for information as to the correct fuel type.
Key missingINR 10000 + replacement cost.
Vehicle Damage (Accidental)Any unintentional/accidental damage will be liable for the damage as per the authorised dealer estimate.
Vehicle Damage (Intentional or Consequential)In case of any intentional damage or damage caused to the vehicle as consequence of the member driving the car, even after the car is damaged and need urgent repair (Examples include but are not limited to: 
a. driving in water loggings resulting into engine breakdown, 
b. driving after under body damages resulting into engine break down because of oil drainage, 
c. driving while under the influence of alcohol or other intoxicants, 
d. driving with clutch over pressing etc. 
Member will be liable for the full cost of repair post damage to the vehicle + loss of expected revenue arising out of the damage.
Towing and ImpoundingNo cost if caused by vehicle failure 
Full cost if caused by user negligence
Cleaning required (interiors)Washing of removables (for foot mats etc) would be charged at INR 500. Interior Washing / Dry cleaning (for seat covers, door panels) would be charged at INR 1,500.

Member’s Responsibility

If a Majestic Goa member is violating the law or Majestic Goa rules, for example by over speeding or driving drunk, the member will be responsible for all damage, liability, and fines and could face legal action.

Tolls:

  1. Members are responsible for paying all tolls at the time they are due.
  2. Majestic Goa vehicles are registered within goa permit.

By joining Majestic Goa, the Member agrees to pay Majestic Goa the costs, charges, fees and expenses set out in the Agreement, including specifically and without limitation those set forth in this schedule. The following is not exhaustive and other specific fees, costs and charges may apply. Other applicable costs will be communicated to the Member. Capitalized terms used in this schedule shall have the same meaning assigned to such terms in the Agreement.

  • Majestic Goa reserves the right to change the terms of this Policy from time to time and shall give notice of such changes to the Member in a timely manner. Notice to the Members shall be considered given when such notice is indicated and accessible from the first page accessed after the Member log-on to the Majestic Goa website, or by email to the Member’s email address provided to Majestic Goa in the Member’s application or most recently provided to Majestic Goa. Member agrees that the amended terms and conditions of this Agreement shall be effective and binding the earlier of (1) the effective date indicated in such notice; or (2) on the date posted on Majestic Goa’s website.
  • Customers should be 20 year and older to book Audi A4,Toyota Fortuner, Ford Endeavour, else booking will be cancelled.
  • Members must be 20 years of age or older.
  • Member must posses a valid light motor vehicle (non transport) Indian license and Aadhar card.
  • Members must have had no alcohol or drug related driving violations in the past seven years
  • Payments are only accepted  through credit card,debit card or net banking
  • There is no minimum amount of time that an individual must hold a license before becoming a member or reserving a Majestic Goa vehicle
  • Last updated on August 20,2020.

 

Majestic Goa member agreement


THIS WEBSITE TERMS OF USE (“MEMBER AGREEMENT”) IS AN ELECTRONIC RECORD IN THE FORM OF AN ELECTRONIC CONTRACT FORMED UNDER INFORMATION TECHNOLOGY ACT, 2000 AND RULES MADE THEREUNDER AND THE AMENDED PROVISIONS PERTAINING TO ELECTRONIC DOCUMENTS / RECORDS IN VARIOUS STATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000. THIS MEMBER AGREEMENT DOES NOT REQUIRE ANY PHYSICAL, ELECTRONIC OR DIGITAL SIGNATURE. 

THIS MEMBER AGREEMENT IS A LEGALLY BINDING DOCUMENT BETWEEN USER AND MAJESTIC GOA(BOTH TERMS DEFINED BELOW). THIS MEMBER AGREEMENT WILL BE EFFECTIVE UPON YOUR ACCEPTANCE OF THE SAME (DIRECTLY OR INDIRECTLY IN ELECTRONIC FORM OR BY MEANS OF AN ELECTRONIC RECORD) AND WILL GOVERN THE RELATIONSHIP AND TRANSACTION BETWEEN USER AND MAJESTIC GOA FOR THE USE OF THE SERVICES OFFERED THROUGH WEBSITE (DEFINED BELOW). 

This Member Agreement on the website www.majesticgoacarrentals.in and mobile application under the name and style of “Majestic Goa” (the Website) is between Reliable Rides (hereinafter referred to as “Majestic Goa” or “Company” or “We” or “Us” or “Our”) and the guest users or registered users of the Website (hereinafter referred to as “Member” or “You” or “Your” or “Yourself” or “User”) describe the terms on which Majestic Goa offers You the access to the Website and such other services as are incidental and ancillary thereto (“Services”).  

PLEASE READ THE TERMS OF MEMBER AGREEMENT CAREFULLY BEFORE USING OR REGISTERING ON THE WEBSITE OR ACCESSING ANY MATERIAL, INFORMATION OR AVAILING SERVICES THROUGH THE WEBSITE. IF YOU DO NOT AGREE WITH THESE TERMS, PLEASE DO NOT USE THE WEBSITE OR AVAIL ANY SERVICES BEING OFFERED THROUGH THE WEBSITE. 

MAJESTIC GOA RESERVES THE RIGHT TO CHANGE THE TERMS OF THIS MEMBER AGREEMENT FROM TIME TO TIME AND SHALL GIVE NOTICE OF SUCH CHANGES TO THE MEMBER IN A TIMELY MANNER. NOTICE TO THE MEMBERS SHALL BE CONSIDERED GIVEN WHEN SUCH NOTICE IS INDICATED AND ACCESSIBLE FROM THE FIRST PAGE ACCESSED AFTER THE MEMBER LOG-ON TO MAJESTIC GOA WEBSITE, BY EMAIL TO THE MEMBER’S EMAIL ADDRESS PROVIDED TO MAJESTIC GOA IN THE MEMBER’S ACCOUNT CREATION OR MOST RECENTLY PROVIDED TO MAJESTIC GOA, OR BY SMS TO THE MEMBER’S MOBILE NUMBER PROVIDED DURING THE ACCOUNT CREATION. MEMBER AGREES THAT THE AMENDED TERMS AND CONDITIONS OF THIS AGREEMENT SHALL BE EFFECTIVE AND BINDING THE EARLIER OF (1) THE EFFECTIVE DATE INDICATED IN SUCH NOTICE; OR (2) ON THE DATE POSTED ON MAJESTIC GOA’S WEBSITE. 

IT WILL BE PRESUMED THAT MEMBER HAS RECEIVED ANY SUCH NOTICE IF AND WHEN MEMBER MAKES A RESERVATION FOR A MAJESTIC GOA VEHICLE AFTER NOTICE OF A CHANGE TO THIS AGREEMENT HAS BEEN PLACED ON MAJESTIC GOA WEBSITE AND/OR DISTRIBUTED TO MEMBER BY EMAIL OR SMS. BY MAKING A RESERVATION AFTER RECEIVING NOTICE OF ANY CHANGES TO THE AGREEMENT, MEMBER ASSENTS TO AND WILL BE BOUND BY SUCH CHANGES TO THE AGREEMENT. MEMBER MAY DECLINE SUCH CHANGES BY DISCONTINUING TRIPS UNDER MAJESTIC GOA’S MEMBER AGREEMENT. 

IN THE EVENT OF ANY CONFLICT BETWEEN THIS AGREEMENT AND ANY OTHER DOCUMENT WITH RESPECT TO MAJESTIC GOA’S OTHER PROGRAMMES, THESE TERMS AND CONDITIONS SHALL GOVERN EXCEPT OTHERWISE SET FORTH FROM MAJESTIC GOA IN WRITING. 
 

1. General:

Majestic Goa is a company incorporated under the laws of India, with its registered office at CANDOLIM BARDEZ NORTH GOA.

2. Persons Permitted to Drive Vehicles:

2.1 Only active Majestic Goa Member in good standing, as decided solely by Majestic Goa, is allowed to drive Majestic Goa vehicles. Non-Member is expressly prohibited from driving a Majestic Goa vehicle at any time. Member holding effective driving license. However, all fees and charges shall be determined in accordance with, and be the responsibility of, the reserving Member while any liability and/or claim arising out of such usage shall be that of all such participant Members. Notwithstanding, anything contrary contained in this Member Agreement, the Member booking the ride must ensure that any other person having effective driving license drives Majestic Goa vehicle only with the prior consent of Majestic Goa, failing which Member originally booking the vehicle shall be solely liable to indemnify Majestic Goa without any limitation for any loss suffered by Majestic Goa.

2.2 Satisfying eligibility criteria required to become a Majestic Goa Member does not automatically give an applicant the right to become a Majestic Goa Member. Acceptance of the applicant’s membership is subject to approval by Majestic Goa at its sole discretion.

2.5 Member is responsible for providing and maintaining current e-mail, cell phone, residential address (current/temporary and permanent), and other account information with Majestic Goa. Member further warrants that information provided to Majestic Goa shall be absolutely correct and is bound to inform to Majestic Goa promptly, if any change occurs in the information provided earlier including but not limited to residential address.

2.6 Member is responsible for keeping any Majestic Goa related password and/or PIN numbers in strict confidence and to not make passwords or PINs available to third-parties, should a PIN or password be reduced to written or electronic form, the Member will be responsible for any associated costs and/or damages in connection with unauthorized use by third-parties. If a Member has reason to believe a third-party may have obtained unauthorized knowledge of a password and/or PIN, Member agrees to change the compromised password and/or PIN instantly.

3. Prohibited Uses:

3.1 The use of a Majestic Goa vehicle under the following conditions is prohibited:

a) any speed race or competition;

b) for the purpose of towing, pushing, or propelling any trailer or any other vehicle;

c) for the primary business purpose of transporting people or operating a taxi service;

d) by any person who is under the influence of (i) alcohol or (ii) any drug or medication under the effects of which the operation of a vehicle is prohibited or not recommended. A zero-tolerance policy is adopted and a limit of 0.0% applies;

e) in the carrying out of any crime or any other illegal activity;

f) in an imprudent, negligent, or abusive manner or for any abnormal use of this vehicle;

g) by any person who has provided Majestic Goa with false information or whose representations are determined to be false (including, without limitation, regarding his name, age, or address);

h) driving a Majestic Goa vehicle outside of Goa or any prohibited areas within Goa

i)driving while using a mobile phone or any other mobile communication device in any manner whatsoever, including while sending an SMS, emailing, using a cell phone with or without a hands-free device, otherwise using a mobile communication device that may distract you from driving or otherwise engaging in similar activities that may be prohibited by applicable law;

j) Using Majestic Goa vehicle to transport flammable, poisonous, or otherwise hazardous substances for other than legally permissible household use or in amounts greater than what is usually consumed in a household.

k) Transporting objects with Majestic Goa vehicle that could – due to their size, shape, or weight adversely impact the vehicle’s handling safety or that could damage the interior of Majestic Goa vehicle or, by virtue of such object/s protruding outside, affect the safety of vehicles driving in the vicinity of Majestic Goa vehicle.

l) Transporting more passengers than the prescribed seating capacity of the vehicle by manufacturer of the vehicle.

3.2 The foregoing examples are not intended to be an exhaustive list. Any unreasonable, unwarranted, illegal, unethical or inappropriate use of a Majestic Goa vehicle except the personal use for travel, as determined by Majestic Goa in its sole discretion, may be deemed a violation of these terms and conditions. Majestic Goa may report to the authorities any use of a Majestic Goa vehicle or other activities that are in violation of local, state, law or in violation of these terms and conditions.

3.3 Majestic Goa may immediately suspend or terminate the use of its Service by any Member for a violation of any of the terms and conditions of Member Agreement. Upon suspension or termination, any existing reservations for the Member may be cancelled by Majestic Goa at its sole discretion. In addition, Member will be absolutely responsible for any and all, losses, damages (direct/indirect), costs, charges, fees and expenses incurred by Majestic Goa, as a result of a breach of any of these terms and conditions and Member unconditionally and irrevocably agrees that Majestic Goa reserves the right to pursue the remedial action to recover the losses/damages suffered by Majestic Goa from Member’s property including but not limited to his/her legal heirs/representative’s properties.

4. Reserving Majestic Goa Vehicles:

4.1 Reservation is required for all potential booking. Member must always reserve a vehicle in advance of use and will be billed for usage fees at the time of reservation. Member is required to fulfil the below mentioned conditions at the time of taking the possession of the Vehicle for scheduled ride/trip:

a) Member must carry the original driving license, which is being shared with Majestic Goa at the time of opening of account/booking of the ride with Majestic Goa. Member must show the same to the representative of Majestic Goa available at location, where the possession of the Vehicle is supposed to be taken by Member;

b) Member must carry and support Majestic Goa in capturing the image of any one out of following documents in original, as an additional document to be placed on records of Majestic Goa to justify his/her identity:

i) EPIC (Electoral Photo Identity Card), commonly known as Voter ID; or

ii) Valid Passport

c) Member must co-operate with the representative of Majestic Goa in taking a photo of Vehicle along with Member, which is meant for safety of Member and record purposes of Majestic Goa.

Member shall be held solely responsible, if any of the above conditions are not being completed successfully at the time when possession of vehicle was supposed to be taken by Member and Majestic Goa reserves the right not to handover the possession of Vehicle. Consequently, the booking will stand completed without any further onus of Majestic Goa to refund or return the booking amount.

4.2 If You wish to cancel a reservation or shorten the period for which a vehicle has been reserved, You must do so in advance, in pursuance of the Fee Policy.

4.3 If You wish to extend a reservation, You may do so only if following conditions are fulfilled:

a) the online payment for the extension has been made and successfully receipt by Majestic Goa; and

b) the Vehicle is available for use for the extension period (for example, it is not reserved by another Member); and 

c) the request to extend is completed prior to the scheduled expiration time of Your existing reservation.

In case, any of the above conditions are missing after the expiry of the booking (initial or immediate prior) then You will be deemed to possess the vehicle without authorization and must hand over the Vehicle to Majestic Goa’s parking or its representative without fail/ delay. A delay beyond one hour from the expected handover time of vehicle or after the expiry of booking as the case may be, will be making You the guilty of breach of trust and Your involvement in theft of Vehicle would be presumed without any doubt.

4.4 In the event Your reservation is not extended successfully (even if You have put in a request for extending the reservation but which has not been confirmed or has been denied by Majestic Goa for any reason) and You do not return the car to the correct and designated Majestic Goa space by the end time of Your reservation, Majestic Goa reserves the right to initiate the criminal proceedings against You and simultaneously will make all reasonable efforts to take possession of the vehicle from You immediately or any time thereafter, and at any location

For the avoidance of doubt,

a) You will be charged late fee, inconvenience fee and any other charges applicable as per Our Fee Policy from the scheduled end time of Your booking till the time the vehicle is actually recovered by Majestic Goa,

b) You will be charged any additional costs viz; legal attorney fees, consultants fees, travel costs, etc. incurred by Majestic Goa in taking possession of the vehicle from You, and

c) You will not be provided any compensation or alternate means of transportation in such case and will not have the right to ride in Majestic Goa vehicle any more. You shall hold Majestic Goa, its officers, employees, agents and affiliates harmless against any claim in connection with the vehicle and/or its re-possession and shall irrevocably and unconditionally indemnify Majestic Goa against any cost, loss or liability suffered by Majestic Goa arising out of or in connection with any claim made by a third party against Majestic Goa in relation to the vehicle and/or its re-possession.

5. Vehicle Pick-Up and Return/Vehicle Condition:

5.1 You must pick up the selected vehicle at its designated location and return it secured, clean, and in good working order, to the correct and designated location by no later than the end time of Your reservation. However, the handover of vehicle pursuant to your booking is subject to the the availability of vehicle. Further, Majestic Goa reserves the right to cancel any booking at its sole discretion with only consequence to return the fees collected at the time of returning the car.

5.2 Prior to taking possession of a vehicle, You must do an exterior walk-around and an interior look-over. Before driving the vehicle, You must advise Majestic Goa of any damage or abnormality encountered on the vehicle or in the operation of the vehicle. If Majestic Goa is not notified of a problem at the start of a reservation, You will be deemed to be responsible for any problem with the vehicle discovered or reported after Your reservation, including, without limitation, damage to the vehicle or lack of cleanliness. You may be charged a damage fee, a cleaning fee, or other applicable fees, and Majestic Goa may suspend, or may even terminate Your membership.

5.6 Member is required to report to Majestic Goa immediately any condition that impairs the driving functionality of the vehicle, such as poor driving feel or external or internal damage that renders the vehicle unsafe, including but not limited to, missing or inoperable signal or driving lighting, broken or missing rear-view mirrors and windshield glass.

5.7 Notwithstanding anything contrary contained under this policy, any damage caused to vehicle/Majestic Goa because of Your willful misconduct or gross negligence, during such time when the vehicle is not in motion, will attract charges/fees as per the sole discretion of Majestic Goa.

6. Safety:

6.1 Seat Belts and Child Restraints – Member is responsible for:

a. Complying with all applicable seat belt, speed limit and child restraint laws. It is being made crystal clear that Member must abide themselves with the maximum speed/ weight limit and any other instructions being displayed/ communicated by the authorities through marks or sign boards in various locations of the concurrent trip

b. Protecting all children by properly using any child passenger restraint system that complies with the Motor Vehicle Safety Standards in the jurisdiction where the trip is initiated and where Majestic Goa vehicle is driven during such trip.

7. Securing Majestic Goa Vehicles:

7.1 Each time Member parks a Majestic Goa Vehicle (either at the end of the reservation or during the reservation period), the Member is responsible for securing the vehicle from external factors including human or general known adverse weather conditions.

7.2 Majestic Goa encourages all its Members to take full responsibility of their belongings. In case of any Member claims to have left back any luggage or any phones or personal music devices inadvertently in Majestic Goa vehicle after the Member completes his/her reservation, minutes of the successful return of the car post completion/termination of the reservation, but Majestic Goa shall not be held responsible for such loss or damage in any circumstances.

8. Fees And Eligible (Reimbursable) Expenses:

8.1 Member is subject to Majestic Goa’s fees policy being mentioned on the website www.majesticgoacarrentals.com It entails the scenarios which covers all the fees including but not limited to rentals, excess kilometer driving charges, late fees, late charges, extensions fees, penalties or fines, if any etc.

8.2 An “Eligible Expense” is defined as;

(a) any fuel related expense, provided it reconciles reasonably with distance travelled; in pursuance of the standard industry mileage or Majestic Goa’s internal mileage standard.

9. Maintenance/Cleanliness:

10.1 Majestic Goa will perform all necessary and required routine maintenance on all of its vehicles. However, Member is responsible for the cleanliness of vehicle and are expected to assist in helping Majestic Goa to maintain the driving safety and performance of the vehicle, in particular during longer reservations or when the vehicle indicates that service or maintenance is required.

10.2 Vehicle may require Roadside Assistance from time to time. Majestic Goa makes reasonable best efforts to provide Roadside Assistance support in all cases. If, however, a Member’s need for Roadside Assistance results from a breach of these Terms and Conditions, the Member may be charged for the full costs of the towing, repair & maintenance.

10.3 Use of tobacco, cigarettes, cigars, and alcohol is absolutely prohibited inside Majestic Goa vehicles. Member is subject to additional fine if evidence of smoking, chewing, drinking or dipping is found inside Majestic Goa vehicles or complained of by a Member using the vehicle immediately following the Member’s reservation.

10.4 Burning any substance is absolutely prohibited in Majestic Goa vehicles. This includes, but is not limited to tobacco, other drugs, and incense.

10.5 Pets are absolutely prohibited in Majestic Goa vehicles, except for those vehicles designated “pet friendly”. Member is subject to additional fees, if evidence of pets is found in Majestic Goa vehicles or complained of by a Member using the vehicle immediately following the Member’s reservation.

10. Breakdown or Incidents:

10.1 All breakdowns or incidents involving Majestic Goa vehicles must be reported to Majestic Goa immediately by phone to 7972299199 and via email on info@majesticgoacarrentals.com

10.2 Jump start. If You perform a jump start to Majestic Goa vehicle, You must inform Majestic Goa immediately by phone or through the mobile app). You are fully responsible for any damage that may result from the improper use of jumper cables or other tools. It is strictly forbidden to provide a jump start to any vehicle other than a Majestic Goa vehicle.

10.3 Incident. In case of an incident involving property damage or any third party, the Member must fill out an official police report form and, mandatorily provide a jointly agreed-upon statement, complete Majestic Goa’s incident report form, and obtain the following information:

a. Date, time, and place of incident;

b. The license plate numbers of any other vehicles involved, their make and year, their identification number (serial number), and the insurance certificate’s number (with name, address and phone number of the insurance agent);

c. The names, addresses, and driver’s license numbers of the persons involved in the incident;

d. The name, address, and driver’s license number of the owner of the vehicle (if he or she is not the driver);

e. The name, addresses, and phone number of witnesses, passengers, and any other involved persons;

f. Circumstances of the incident describing immediate surrounding environment and car position prior to the incident; and

g. A police report is required regardless of liability or fault. Member shall specify in his/her detailed written complaint to the police the actual facts only. Member shall ensure that such complaint shall not contain any discrepancy, inconsistencies or distortions from actual facts as the same would be detrimental to a valid insurance or other claim by Majestic Goa. Any loss occasioned to Majestic Goa due to a discrepant, inconsistent or distorted complaint by a Member shall be to the account of such Member.

10.5 Investigation and procedure. Member must provide to Majestic Goa and any other claims adjustment service with the findings of any report or any notice relating to a claim or a lawsuit against Majestic Goa regarding any incident involving a Majestic Goa vehicle. Member agree to cooperate fully with Majestic Goa in the investigation and defense of any such claim or lawsuit. A Member’s accounts will be suspended until the investigation has been concluded.

10.6 The Member shall be responsible for the costs related to the repair, recovery, and loss of use of any Majestic Goa vehicle resulting from any of the foregoing, up to the current damage fee, as set forth in the Fee Policy / Rate Schedule (if such costs are because of the fault of the Member or if the fault is not directly established to any other person/ entity, or where any cost is not paid / reimbursed by the insurer of Majestic Goa vehicles or the insurer of the other vehicle involved in the accident).

10.6A Where the Member is not responsible for the breakdown of the Majestic Goa vehicle, Majestic Goa shall refund an amount equal to the cost of the unused hours of such booking. Further, Majestic Goa shall not be liable for any further costs borne by the Member as a consequence of the breakdown of the Majestic Goa vehicle.

10.7 In case of any accidents/damages, any out of court settlement initiated or accomplished by Members with the third parties without written consent of Majestic Goa will be solely borne by the Member.

11. Traffic Violations:

11.1 You are responsible for any traffic violations incurred due to Your inappropriate use of a Majestic Goa vehicle. This includes, but is not limited to: unauthorized parking, excess speeding, breaking red light, photo enforcement, and toll violations. You are solely liable for all costs imposed due to any such violation during the concurrence of Your trip/ride/booking, including fines for late payment and any processing fees added by the respective regulatory authority. You are liable for payment of all tolls and any fines for toll evasion. You must report such violations to a Majestic Goa representative, as soon as possible, within the prescribed timeline for the violation (for example, if the case is being taken to court). Majestic Goa will notify the Member immediately by e-mail after it comes to know about any of such violation and Member shall forthwith pay the relevant fine/s to the authority concerned and provide Majestic Goa with the proof of such payment, failing which Majestic Goa will pay those amounts and Member shall reimburse the same to Majestic Goa at earliest. However, where Member has personal knowledge of such violations, Majestic Goa will not be obligated to provide Member with the notification as above, but Member’s obligation to pay the relevant fine/s and notifying Majestic Goa of such compliance will continue as aforementioned.

11.2 You must not leave a vehicle in a zone which has parking restrictions. If You leave the vehicle in such a restricted zone, You must immediately notify Majestic Goa, and You will be responsible for any and all violation notices or towing charges incurred by Majestic Goa. Additionally, financial penalties will be levied against You for any inconvenience caused to other Majestic Goa member if the vehicle is unavailable for its scheduled reservation because of such parking violations as set out in the fee policy on the website i.e. www.majesticgoacarrentals.in

13. Data Protection:

13.1 Majestic Goa captures, stores, processes and uses the Member’s Personal data, including, but not limited to, name, e-mail id, internet protocol address, copy of driving license number and duly attested color image of Voter ID or Passport on the letter head of the electoral officer and police officer respectively under whose jurisdiction the address falls), and any other additional address cum identity proof, image of the customer, the usage and vehicle data as they relate to the Member, to the extent this is necessary for the administration and implementation of this Agreement and the Member’s use of Majestic Goa’s vehicle.

13.2 Should third-party services be used, Majestic Goa is entitled to forward to the third-party service provider the Member’s Personal data, to the extent this is required in order to fulfil the objectives of Majestic Goa.

13.3 Majestic Goa is entitled to provide Member’s Personal data to third-parties for the purposes of providing individualized offers, Services, and other customized information to Members.

13.4 Majestic Goa shall implement and maintain reasonable procedures for protecting sensitive personal information in compliance with applicable law.

14.5 Notwithstanding anything contrary contained herein, Member shall be governed by the privacy policy of Majestic Goa being mentioned on the website www.majesticgoacarrentals.in

14. Arbitration & Jurisdiction for Disputes:

14.1 Any Dispute, controversy or claims by or between, Majestic Goa and Member, hereto arising out of or relating to or in connection with terms and conditions of this Member Agreement or transactions contemplated on Website, or the breach, termination, validity of any term under this agreement shall be finally settled by ‘Arbitration’ in accordance with the Indian Arbitration and Conciliation Act, 1996. There shall be a sole arbitrator, who shall be appointed by Majestic Goa. Any arbitration proceedings or award rendered hereunder and the validity, effect and interpretation of this agreement to arbitrate shall be governed by the Laws of India. The arbitration proceedings shall be conducted in Goa, and the award shall be rendered in the English Language. If either party employs attorneys to enforce any rights arising out of or relating to this Agreement, the prevailing party shall be entitled to recover reasonable attorneys’ fees.

14.2 (a) Subject to sub-clause (b) the Member irrevocably agree that the courts in Goa are to have exclusive jurisdiction for the purpose of hearing and determining any litigation, suit, action or proceedings and/or to settle any disputes arising out of or in any way relating to this Agreement or its formation or validity (“Proceedings”) and for the purpose of enforcement of any judgment against its property or assets

(b) Nothing in this clause shall (or shall be construed so as to) limit the right of Majestic Goa to initiate proceedings against any of its Members in accordance with mandates contained in Section 20 of the Civil Procedure Code, 1908.

(c) Notwithstanding anything contained in the foregoing sub clauses, the jurisdiction in relation to criminal proceedings shall be governed in accordance with the provisions contained in Chapter XIII of the Code of Criminal Procedure, 1973.  “

14.3 Member agrees to pay Majestic Goa’s reasonable attorneys’ fees and costs in any legal proceeding relating to this Agreement, including appeals, where the respective court or forum pronounces the order in favor of Majestic Goa.

14.4 Member must not aid or encourage the filing of any third-party claim or lawsuit against Majestic Goa, and Member must cooperate fully with Majestic Goa and Majestic Goa’s insurer in the investigation and defense of any claim or lawsuit. In any proceeding involving the Member and Majestic Goa as co-defendants should Majestic Goa determine in its sole discretion that the Member’s independent attorney has not aligned his defense similar to that of Majestic Goa, Majestic Goa shall be entitled to call upon the Member to change his attorney to one advised by Majestic Goa and the Member shall accordingly change his attorney at his own cost.

14.5 Member must immediately notify and deliver to Majestic Goa every summons, complaint, document, or notice of any kind received by Member in any way relating to an accident, theft, or other circumstances related to Majestic Goa vehicle.

15. Severability and Integrated Agreement:

If any term, provision, covenant or condition of this Agreement is held invalid or unenforceable for any reason, the remainder of the provisions will continue in full force and effect as if this Agreement had been executed with the invalid portion eliminated. The Parties further agree to substitute for the invalid provision a valid provision that most closely approximates the intent and economic effect of the invalid provision. This Agreement, together with the User Guide, Trip Process, Member Application, Fee Policy / Rate Schedule, and any applicable consent forms, along with any amendments hereto, encompasses the entire agreement between Member and Majestic Goa, and supersedes all previous understandings and agreements between Member and Majestic Goa. Member acknowledges and represents that he or she has not relied on any representation, assertion, guarantee, warranty, collateral contract or other assurance, except those set out in this Agreement, made by or on behalf of any other party or any other person or entity whatsoever, prior to the execution of this Agreement.

16. No Waiver:

No term contained in this Agreement may be changed or waived, except in writing signed by an expressly authorized representative of Majestic Goa. No waiver of default by Member/ You under any of the Terms or Conditions of this Agreement shall be construed as a waiver of any prior or subsequent default of any of the Terms or Conditions of this Agreement.

17. Assignment or Transfer:

The rights granted to the Member under this Agreement are not assignable or transferable, in whole or part. Any attempt to transfer this Agreement without the written consent of Majestic Goa shall be void and of no force and effect. Majestic Goa reserves the right and can at its absolute discretion can assign the rights and obligations under this Agreement to an affiliate or to another entity in connection with a corporate transaction or otherwise.

18. No Agency:

Member will never be deemed to be Majestic Goa’s agent, servant, or employee in any manner for any purpose whatsoever.

19. Terms & Termination:

19.1 This Member Agreement shall continue to apply until terminated by either You or Majestic Goa as set forth below. If You want to terminate Your agreement with Majestic Goa, You may do so by (i) not accessing the Website; or (ii) closing Your Account for all of the Services that You use, where Majestic Goa has made this option available to You.

19.2 You agree that Majestic Goa may, in its sole discretion and without prior notice, terminate Your access to the Website and block Your future access to the Website if Majestic Goa determines that You have violated the terms & conditions of this Member Agreement any other Policy(s) of the Website. You also agree that any violation by You of the Agreement(s) will cause irreparable harm to Majestic Goa, for which monetary damages may be inadequate, and You consent to Majestic Goa obtaining any injunctive or equitable relief that Majestic Goa deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies which Majestic Goa may have at law or in equity.

19.3 In addition to Clause 20.2 above, Majestic Goa may, at any time, with or without notice, terminate these terms of the Member Agreement with You if:

• Majestic Goa is required to do so by law (for example, where the provision of the Services to You is, or becomes, unlawful), or upon request by any law enforcement or other government agencies;

• The provision of the Services to You by Majestic Goa is, in Majestic Goa’s sole discretion, no longer commercially viable;

• Majestic Goa has elected to discontinue, with or without reason, access to the Website, the Services (or any part thereof); or

• In the event Majestic Goa faces any unexpected technical issues or problems that prevent the Website and / or Services from working.

19.4 Majestic Goa may also terminate or suspend all or a portion of Your Account or access to the Services with or without reason. Termination of Your Account may include: (i) removal of access to all offerings within the Website or with respect to the Services; (ii) disabling access to the Account Information, including Your personal information, log-in ID and password, and all related information, files and materials associated with or inside Your Account (or any part thereof), and any User Content uploaded by You; and (iii) prohibiting further use of the Services.

19.5 You agree that all terminations shall be made in Majestic Goa’s sole discretion and that Majestic Goa shall not be liable to You or any third party for any termination of Your Account (and accompanying deletion of Your Account Information), or Your access to the Website and Services.

19.6 Notwithstanding the foregoing, such terms of this Agreement as are meant to survive termination / expiry of this Agreement, will survive indefinitely unless and until Majestic Goa chooses to terminate them.

20. Force Majeure:

If performance of any Service or obligation under the terms and conditions of this Member Agreement or any other provisions of the policies of the Website, or other third parties in fulfilment of transaction (for e.g. home deliveries of vehicles, payment gateways etc.) are, prevented, restricted, delayed or interfered with by reason of labor disputes, strikes, acts of God, floods, lightning, severe weather, shortages of materials, rationing, utility or communication failures, earthquakes, war, revolution, acts of terrorism, civil commotion, acts of public enemies, blockade, embargo or any law, order, proclamation, regulation, ordinance, demand or requirement having legal effect of any government or any judicial authority or representative of any such government, or any other act whatsoever, whether similar or dissimilar to those referred to in this clause, which are beyond the reasonable commercial control of Majestic Goa or its third parties performing such services as sub-contractor to Majestic Goa and could not have been prevented by reasonable precautions (each, a “Force Majeure Event”), then Majestic Goa shall be excused from such performance to the extent of and during the period of such Force Majeure Event. Majestic Goa shall exercise all reasonable commercial efforts to continue to perform its obligations hereunder.

21. Communications.

When You use the Website or send emails or other data, information or communication to Majestic Goa, You agree and understand that You are communicating with Majestic Goa through electronic records and You consent to receive communications via electronic records from Majestic Goa periodically and as and when required. Majestic Goa will communicate with You by email or by notices on Website or electronic records on the Website or on Your mobile number which will be deemed adequate service of notice / electronic record to the maximum extent permitted under any applicable law, It is further clarified that You can also use the customer support e-mail, Facebook page and twitter handle of Majestic Goa to share your words of appreciation pertaining to ride only.

22. Feedback and Information:

22.1 Any feedback You provide to Majestic Goa shall be deemed to be non-confidential. Majestic Goa reserves the right to use such information without any restriction. Further, by submitting the feedback, You represent and warrant that (i) Your feedback does not contain confidential or proprietary information of anybody including you and third parties; (ii) Majestic Goa is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) Majestic Goa may have something similar to the feedback already under consideration or in development; and (iv) You are not entitled to any compensation or reimbursement of any kind from Majestic Goa for the feedback under any circumstances.

22.2 To clarify, Majestic Goa may at its discretion, make any modifications or changes to the Website, Content and / or Services on the basis of such feedback, however Majestic Goa shall not be obliged to do so. Further, in the event that Majestic Goa makes any changes or modifications to the Website, Content and / or Services on the basis of any such feedback, You shall not have any rights or title (including any intellectual property rights) in such changes or modifications to the Website, Content and / or Services. You expressly waive any and all rights in such changes or modifications to the Website, Content and / or Services, and assign to Majestic Goa, all worldwide rights and title (including any intellectual property rights) to such changes or modifications to the Website, Content and / or Services, in perpetuity. You hereby waive all rights under Section 19(4) of the Indian Copyright Act, 1956, or other similar provisions in laws of any jurisdiction, in relation to any such changes or modifications to the Website, Content and / or Services.